Customer engagement

Stay part of your customers' lives between purchases

Regular, personal touchpoints that keep your brand top of mind: milestones, tips, greetings and updates made for each customer.

Illustrative samples. Real campaign creatives coming soon.

Why engagement matters

Engaged customers stay longer, buy more and recommend you to friends. But people tune out generic broadcasts. Personal messages that recognize their moments and interests are the ones they open, and reply to.

Crave KitchenVerified business
Personalized birthday image: Happy birthday, Aarav! 20% offHappy birthday, Alex! ๐ŸŽ‚ We made something for you.
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What it does

How Conversify helps with customer engagement

Stay in touch automatically

Milestones, anniversaries and updates go out without extra work from your team.

Educate proactively

Share tips and product guidance tailored to what each customer uses.

Celebrate their moments

Birthdays, festivals and anniversaries with a personal greeting and a treat.

Invite a reply

Quick-reply buttons turn every message into a two-way conversation.

Behind every message

Your data, our team, automated scale

What we can personalize

Our data specialists map fields like these into every creative.

Customer nameBirthday or anniversaryFestival preferenceProducts usedCityTenure with brandFavourite categoryLanguage

How we run it for you

End to end, so your team only approves and watches results.

  • Understand your data, documents and goalOur team
  • Script and design the templatesOur team
  • Generate a unique creative per customerAutomated
  • Check quality before sendingTeam + automated
  • Deliver on your chosen platformsAutomated
  • Report and improveOur team

What you can track

DeliveriesReadsClicksRepliesConversions
By industry

Where brands use it

BFSI

Policy anniversaries, festive greetings and financial wellness tips.

Retail

Birthday rewards and festive season greetings.

QSR

Birthday treats and favourite-dish reminders.

Explore more use cases

Ready to start more conversations?

Tell us about your customers and the moment you want to own. We'll build a personalized sample for your brand.

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