Churn prevention and win-back

Bring lapsed customers back with a personal reason

Personalized messages for customers who have gone quiet, reminding them of what they're missing with an offer worth returning for.

Illustrative samples. Real campaign creatives coming soon.

Why win-back works

Keeping a customer costs far less than finding a new one. Customers who drift away often just need a reminder of the value they had, and a message that shows it's them you want back.

Urban ThreadsVerified business
Hi Alex, it's been a while! Here's something to welcome you back.
Shop now
Oh nice, I'll drop by 😊
What it does

How Conversify helps with churn prevention and win-back

Reach the right customers

Target lapsed or at-risk segments you identify in your data.

Remind them of the value

Show what they enjoyed and what's new since they left.

An offer worth returning for

Personal incentives matched to each customer's history.

Personal, not generic

A message that feels written for them, not a mass blast.

Behind every message

Your data, our team, automated scale

What we can personalize

Our data specialists map fields like these into every creative.

Last visit or purchaseLapsed policy or planPast favouritesUnused benefitsWin-back offerNearest storeLoyalty balanceName

How we run it for you

End to end, so your team only approves and watches results.

  • Understand your data, documents and goalOur team
  • Script and design the templatesOur team
  • Generate a unique creative per customerAutomated
  • Check quality before sendingTeam + automated
  • Deliver on your chosen platformsAutomated
  • Report and improveOur team

What you can track

Deliveries Reads Clicks Replies Conversions
By industry

Where brands use it

BFSI

Lapsed policy revival and dormant account reactivation.

Retail

Lapsed shopper comeback offers.

QSR

Re-engaging customers who stopped ordering.

Explore more use cases

Ready to start more conversations?

Tell us about your customers and the moment you want to own. We'll build a personalized sample for your brand.

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