Industries

Built for brands with millions of customers

We work with banks and financial services institutions (BFSI), retail, QSR and electronics brands that need to speak personally to very large customer bases.

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BFSI

Banks and financial services institutions

Financial products are complex and trust matters. Personalized visuals make each customer's numbers clear and give them a reason to act.

  • Card and account onboardingActivation steps, limits and benefits for each new customer.
  • Renewals and premium remindersCover, due date and amount, with one tap to renew.
  • Pre-approved offersLoans, top-ups and upgrades matched to each customer.
  • Advisor and agent sharingBranded creatives field teams share with their own customers.

Related use cases

Customer onboarding Renewals and reminders Cross-sell and upsell Bill and statement explainers Videos from your documents Year in review

Retail and fashion

Retail and fashion brands

Loyal shoppers expect to be recognized. Turn every points update and new collection into a message that feels made for them.

  • Points and tier updatesBalance, value and what's close to unlocking.
  • Collection launchesNew arrivals picked from each shopper's past purchases.
  • Festive and sale campaignsStore, offer and validity specific to each customer.
  • Win-backA personal nudge for shoppers who haven't visited lately.

Related use cases

Loyalty and rewards Customer engagement Cross-sell and upsell Churn prevention and win-back Year in review

QSR and food chains

Restaurants and food chains

Order frequency is everything. Stay top of mind with messages built around each customer's favourites.

  • Favourite-order offersDeals on the dishes each customer actually orders.
  • Birthday treatsA named greeting with a reward to redeem.
  • Rewards progressHow close they are to their next free meal.
  • New outlet launchesOpenings near each customer's location.

Related use cases

Loyalty and rewards Customer engagement Churn prevention and win-back Year in review

Consumer electronics

Electronics retailers and brands

High-value purchases come with long relationships. Stay useful after the sale and be first in line for the next one.

  • Warranty and service remindersProduct, expiry date and extension options.
  • Upgrade and exchange offersTrade-in value for the device each customer owns.
  • EMI and payment remindersAmount and due date in a clear visual.
  • Product how-to videosSetup help for the exact model purchased.

Related use cases

Customer onboarding Renewals and reminders Cross-sell and upsell Bill and statement explainers
Channels

Delivered where your customers already talk

One campaign, sent on each customer's preferred channel and connected to the tools your team already uses.

SMS

Short links to each customer's creative.

Email

Personalized visuals in the inbox.

RCS

Branded, interactive messaging.

In-app

Personal banners and cards.

Works with your stack

Ready to start more conversations?

Tell us about your customers and the moment you want to own. We'll build a personalized sample for your brand.

Book a demo sales@conversifytech.com